Conference Brochure

Registration

Agenda Overview

Session Descriptions

Speaker Biographies

Logistics

Presentations

 10:00am                                   Conference registration

 11:30am                                   Buffet opens for networking lunch

 11:50am                                   Welcome & Introductions
                                                Hartzell Cobbs, Rel.D.
                                                Project Director, RHPI Project
                                                Executive Director, Mountain States Group, Boise, Idaho

 12:00 – 12:30                           RHPI Project Evaluation
                                                Terry West, MBA, Senior Scientist
                                                The Lewin Group, Falls Church, Virginia

 12:30pm – 1:00pm                    Accountability: Up and Down Rural Style!
                                                Nelson Mandela School of Public Policy
                                                Mark Chustz, ABD, MSW, Administrator
                                                Southern University, Baton Rouge, Louisiana
                                                Hospital CEO for 13 years

 1:00pm – 1:15pm                      Break – Exhibits

 1:15pm – 3:00pm                      Breakout Session I (Sessions #1 and #2)

     1. From Customer Service Training to Leadership Development and Community
         Engagement: An On-going Process Improvement for Rural Hospitals

Engaging Local Assets to Build Market Share: Taking Customer Service Excellence and Community Engagement to a Powerful New Level

Richard Manning, Chief Executive Officer, Montfort Jones Memorial Hospital, Kosciusko, MS
Charlotte Englund, Chief Executive Officer, The Solutions Group, Brookhaven, MS

Customer Service Training through Leadership Development
Wes Murray, Chief Executive Officer, Texas County Memorial Hospital, Houston, MO
Steve Nyquist, M.Div., Principal and Co-founder, Salient Health Ventures, Cullman, AL

2. Improving Quality by Transforming Processes into Strategy Planned Actions

A Holistic Approach to Quality Improvement
Paula Lang, Chief Executive Officer, Patient’s Choice Medical Center, Belzoni, MS
Sally Harrison, Chief Executive Officer, Rural Health Strategies, Edwards, MS  

The Role of Quality in Creating Long Term Strategic Success
Linda Deville, Chief Executive Officer, Bunkie General Hospital, Bunkie, LA
Darlene Bainbridge, Chief Executive Officer, Bainbridge & Associates, Cuba, NY

 3:00pm – 3:15pm                      Break - Exhibits

 3:15pm – 5:00pm                      Breakout Session II (Sessions #3 and #4)

     3. PPS Hospitals & Financial Performance Improvement

Key Issues in Revenue Cycle Efficiency
Robert Schile, CPA, Principal, LarsonAllen LLP, Minneapolis, MN

Medicare Payment Challenges for PPS Hospitals: Transfer DRG, Medicare Bad Debts, & Medicare Disproportionate Share (DSH)
Tommy Barnhart, CPA, Principal, Dixon Hughes PLLC, Winston Salem, NC

Business Office Employee Productivity: Teaching Old and New Dogs New Tricks!
Walter Edwards, CCHE, Founder, CEO, Medical Accounts Receivable Systems, Paducah, KY

      4. CAH & Financial Performance Improvement

Using Measures to Improve CAH Performance
Eric Shell, MBA, CPA, Principal, Stroudwater Associates, Portland, ME

The Impact of Charge Description Master Coding on CAH Medicare Cost Report Settlement
Greg Britt, CEO, J. Greg Britt, Consultant, Inc., Louisville, KY

CAH – It’s Time for a Reality Check!
Cynthia Dupree, CPA, CCS, FHFMA, Partner, Draffin & Tucker, LLP, Albany, GE

 5:00pm                                     Adjourn

 5:15pm – 6:30pm                       Reception with cash bar

 6:30pm                                     Dinner (on your own)

 7:00am                                     Breakfast buffet opens

 8:00am – 8:15am                       Welcome & Introductions
                                                 Terry J. Hill, M.P.A., Executive Director
                                                 Rural Health Resource Center, Duluth, MN

 8:15am – 8:45am                       Stopping the “REAL” Bleeding in Your Emergency Department
                                                 Daryl Weaver, Chief Executive Officer
                                                 King's Daughters Hospital, Yazoo City, MS

 8:45am – 9:15am                       Break for Hotel Check-out

 9:15am – 11:00am                     Breakout Session III (Sessions #5 and #6)

       5. Lean Thinking & Balance Scorecard: Putting Strategic Planning into Action for
           Continuous Improvement and on-going Strategy Focused Management

Lean Thinking & Value Stream Mapping at Evergreen Medical Center
Bob Humphrey, Chief Executive Officer, Evergreen Medical Center, Evergreen, AL
Mike Ricard, Senior Director, PMC Healthcare, PMC Corporation, Dearborn, MI

 Building and Implementing a Balanced Scorecard & Strategy Map at Ripley County Memorial
             Hospital
             Bob Garrison, Chief Executive Officer, Ripley County Memorial Hospital, Doniphan, MO
             Scott Goodspeed, DHA, FACHE, Principal, Performance Management Institute, Portland, ME

       6. Master Site Planning and Operational Assessment: Developing Future Opportunities
           and Improving Performance

Improving Operations through Physician Commitment and Targeted Care Management
Barry S. Cochran, Chief Executive Officer, Fayette Medical Center, Fayette, AL
Clinton MacKinney, MD, MS, Senior Consultant, Stroudwater Associates, Portland, ME

Preparing for the Future Opportunities through the Development of a Master Site Plan
Michael Layfield, Chief Executive Officer, Drew Memorial Hospital, Monticello, AR
Joseph P. Pyatek, AIA NCARB, Pyatek Architect, LLC, Manchester, MO

 11:00am – 11:15am                     Break - Exhibits

 11:15am – 11:45am                     Federal Legislative and Policy Impacts on Daily Hospital
                                                   Management
                                                   Brock Slabach, MPH, FACHE
                                                   Senior VP for NRHA Member Services, Kansas City, MO
                                                   Former Administrator, Field Memorial Community Hospital,
                                                   Centreville, Mississippi

 11:45am                                      Closing Comments
                                                   Hartzell Cobbs, Rel.D.
                                                   Project Director, RHPI Project
                                                   Executive Director, Mountain States Group, Boise, ID

                                                   TURN IN EVALUATIONS

12:00pm                                    Adjourn (Lunch on your own)